Warranty & care
We stand on our floors.
Every floor comes with a written warranty, a yearly check-in, and a page where you can look up everything about your floor.
Look up my floor
For NovaRock customersThe warranty, in plain words
What's covered
Your signed quote lists the exact warranty for your floor.
Peeling or lifting for [X] years, including hot-tire pickup.
Yellowing of Premium topcoats from sunlight, for [X] years.
Transfers to the next owner if you sell your home. [Yes/No]
Not covered: new cracks from the slab moving, damage from dragging heavy steel, or chemicals like paint stripper left sitting.
Caring for your floor
Do
Sweep or use a dust mop weekly.
Mop with warm water and a little pH-neutral cleaner.
Put a mat under kickstands and jack stands.
Hose it off after winter road grime.
Don't
Use citrus or vinegar cleaners. They dull the shine.
Drag steel equipment across the floor.
Leave paint thinner or brake fluid sitting.
Park on it before the cure day we give you.
Yearly check-in
We text you, so you don't have to chase us.
Once a year we send a short text asking how the floor is doing (or an email, if you'd rather not get texts). Reply with a photo if anything looks off and we take it from there.
Hi Sam, it's NovaRock. Your garage floor turns 1 this week. How's it holding up? Reply with a photo if anything needs a look.
Still looks brand new!